Gulet cruise line for holidays in Turkey, Sicily, Croatia & the Maldives


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Terms and Conditions
This contract is signed between Travel Holiday Shop herein after referred to as travelholidayshop.co.uk and the travel agent, group or persons known as. _____., at ______. Herein after referred to as 'client(s)' When you make a booking you must complete a booking form (online or brochure), accepting on behalf of all your party (or customers) the terms and conditions of the travelholidayshop.co.uk and pay the requisite deposit if any as per the required deposit requested on the travelholidayshop.co.uk website (all deposits, are non refundable / non transferable ) All tours offered by the travelholidayshop.co.uk are via brochure and its websites addressed at urls: www.travelholidayshop.co.uk and operated by 'Travel Holiday Shop'. The attention of the client is drawn to the conditions below which constitute the contract between the client and Travel Holiday Shop. We strongly recommend you to book your tour as early as possible to ensure your customers / group place on the desired tour. Travel Holiday Shop accepts all major credit cards. Tour Membership: Any person aged 12 or over is eligible, though if under the age of 18 years, must be accompanied by a parent or guardian with proof satisfactory to the Travel Holiday Shop in its sole discretion that such person has the requisite authority to have custody and care for such child. Unless such proof is furnished to the Travel Holiday Shop, the Travel Holiday Shop shall have the right to decline or retain any such child as a tour passenger. BOOKING CONDITIONS 1). All bookings are made and accepted are subject to the terms set out herein and further, the conditions and guidance set out in our tour guidelines/terms and conditions. 2). When requested to confirm your booking, (either orally or in writing) we will do so immediately. In return you will send us your deposit as required online or from brochure (which is a % of the particular tour) per person with a deadline of the requisite number of weeks as advised for any particular tour before departure (unless previously agreed otherwise in writing / or set out in the booking form). 3). the agent /client making the booking do so for all other persons named as travelling in the clients' party. As the principal agent for the client making the booking the agent is inclined (i) Bring these terms and conditions to all others in the party; (ii) Establish their needs in relation to travel insurance. (iii) Become principally liable to Travel Holiday Shop for the cost of the holiday. 4). The balance of the holiday cost must be received by us as per the allocated period shown for any tour before the departure date indicated at time of booking (unless otherwise authorised by Travel Holiday Shop / stated in the booking form), otherwise we reserve the right to cancel your booking, and you could be liable to pay cancellation charges of up to 100% of the final holiday costs as per the terms and conditions given. 5). For all bookings made within 4 weeks of departure, the holiday is confirmed as soon as oral confirmation is given over the telephone, or written confirmation is given by any means of transmittal. If you subsequently cancel your booking, cancellation charges shown in terms and conditions will apply. All monies in respect to the total cost of the holiday must accompany the booking form. 6). the holiday price may increase for various reasons over which we have no control. These include government action, (either domestic or overseas), currency fluctuation, aircraft fuel charges, overflying charges and increases in airfares. In the event of these or similar increases, we will absorb the equivalent of 2% of the holiday price excluding insurance premiums. Thereafter, amounts in excess of 2% will be charged to the client. If the client cancels due to surcharge, the client must do so in writing within 14 days of the date upon the surcharge advised. 7). Travel Holiday Shop shall have the right to cancel a client's holiday but only in the following circumstances and in the following terms. (a) At any time owing to Force Majeure, in which case Travel Holiday Shop shall offer if available holiday arrangements of a similar standard provided by Travel Holiday Shop. (b) At the due date if the Client has failed to pay the full balance of the holiday price, in which case cancellation charges as per Booking Condition Travel Holiday Shop will not be liable for any breach of contract or claim that may arise as a result of inconvenience suffered. 8) Cancellation due to 'speculative or precautionary advice from any foreign office is not an acceptable cancellation reason and hence Travel Holiday Shop will not reimburse payments made by agents or agent's clients. 9). ALTERATIONS BY THE CLIENT: (a) If the Client needs to cancel, part cancel or change accommodation, flights dates or names or the party from that which was originally confirmed by Travel Holiday Shop 21 days or more before the departure, Travel Holiday Shop additionally reserves the right to charge a fee of up to �25 GBP per person (b) If a client wishes to cancel, group/party cancel or change accommodation, and flights, dates and names of the party within 21 days of departure, the client shall pay the percentage cancellation charges set out in Booking Conditions Travel Holiday Shop reserves the right to re-calculate the holiday price for the remaining clients taking into account the financial consequences of any partial cancellation. (c) If a Client chooses to modify the arrangements after commencement of the holiday i.e. changes accommodation or the duration of the stay; they will be deemed to be breaking their contract with Travel Holiday Shop. Travel Holiday Shop cannot therefore accept liability for any loss, damage, or additional expenses and no refunds for unutilized services or arrangements will be made. 10). CANCELLATIONS BY THE CLIENT: All cancellations by the Client must be in writing from the person who signed the booking form, by recorded delivery. Cancellation applies only from the date of receipt by Travel Holiday Shop of cancellation notification. No refunds for any unused parts of the holiday tours - so if you decide to cut short your vacation or don't stay in the hotel, or don't do a particular tour then we will not refund you for the unused parts. Cancellation fees will automatically be charged to the clients credit/debit card. Customers paying by cheque must forward any cancellation fees to Travel Holiday Shop. In the event of a cancellation charge arising under this clause the amount due must be paid by the Client to Travel Holiday Shop within 7 days of the charge arising, notwithstanding the fact the Client's holiday insurance policy may cover the cancellation charge. It is the Client's responsibility to claim any insurance monies due as Travel Holiday Shop cannot claim on behalf of the client. 11). LIABILITY OF Travel Holiday Shop & RESPONSIBILITIES OF THE CLIENT: (a) All bookings for conveyance are accepted by the Client subject to the conditions of carriage appearing on the ticket or voucher issued by the carrier and Travel Holiday Shop shall not be liable in respect of such conveyance. Thus, Travel Holiday Shop accepts responsibility, should the services it is contractually obliged prove deficient or not of reasonable standards. This will not apply in circumstances amounting to Force Majeure. (b) Travel Holiday Shop and/or their agents, act only as agents for the passenger in regard to travel, whether by motorcar, van, minibus, boat, or airplane and assume no liability for injury, damage, loss, or accident, delay or irregularity which may be occasioned either by reason of default of any company or person engaged in conveying the passenger or in carrying out the arrangements of the tour. They cannot accept responsibility for losses, or additional expenses due to delay or changes in air or other services, sicknesses, strike, war, quarantine, or other causes. All such losses or expenses shall be borne by the passenger as tour rates provide for arrangements only for the time stated. The right is reserved to substitute hotels with best available alternatives for those indicated and to make any changes in the itinerary where deemed necessary or caused by air schedules or other reasons. The prices of the tours are subject to adjustment in the event of any change therein. The issue and acceptance of voucher or tickets shall be deemed to be consent to the above conditions. (c) Any claims made pursuant to (a) above, must be notified to Travel Holiday Shop within 14 days of return from holiday and shall be subject to English Law. The Client must assign to Travel Holiday Shop all rights against any party to the claim and must give Travel Holiday Shop and its insurer's full assistance in claiming against such party. (d) All arrangements for land accommodations and transportation are made by Travel Holiday Shop. Any action or proceeding arising out of any dispute with respect to these tours or this agreement shall be brought in a court in London, UK. You hereby submit to the jurisdiction of such courts in connection with any such action or proceeding. (e) All clients must be insured and are responsible for arranging these themselves before arriving in a particular Country (f) Outdoor activities are potentially risky; all clients who participate in tours do so at their own risk. Travel Holiday Shop is not responsible, nor does it accept any liability for death, personal injury, or illness caused to anyone on a tour (g) Travel Holiday Shop is not responsible for the condition of any route on the tour. The Client follows routes at his/ her own risk. (h) Travel Holiday Shop reserves the right to prohibit any person/s from taking part in a tour, or part of a tour, which in the opinion of the guide is a danger to themselves, or to other members of the group, or who may cause exceptional interference with the day's activity. (i) All clients must observe the laws in Country of tour, and must possess correct visas and passports. Travel Holiday Shop is not responsible for any additional expenses or losses incurred by failure to produce the relevant documents. IMPORTANT NOTE Compensation will not be payable if we are found to cancel or in any way change your holiday due to war, or threat of war, riots, civil commotion, industrial disputes, disaster, terrorist activities, technical or other problems with transportation, closure of airport or seaports, alteration or cancellation of scheduled services or other events outside our control. This contract is made on the terms of these Booking Conditions, which are governed by UK law, and Clients shall submit to the jurisdiction of the British courts). Our contracts with hotels and carriers provide for the allocation of rooms or seats to us. Your booking will be made within those allocations. But no specific rooms or seats can or will be confirmed. Although we will endeavour wherever possible to meet special requests shown on your booking form, no guarantee is given. 13). Travel Holiday Shop reserves the right in its absolute discretion to terminate without notice, the holiday arrangements of any Travel Holiday Shop passenger whose behaviour is such that likely in the opinion of Travel Holiday Shop to cause distress, damage, annoyance or danger to any third party. In the event of such termination, no compensation will be paid. 14). Travel Holiday Shop will not reimburse any customer who changes or does not utilize any part of the package arrangements, which they have booked and paid for with this company. 15). we reserve the right to change the itinerary to any of the tours if for any reason we think a certain destination is not suitable. This decision may arise from adverse weather conditions or any factor, which is beyond our control. The tour guide or the captain has final discretion on this matter. By making a booking with the travel holiday shop on behalf of your customers/clients you have chosen to accept the terms of contract as mentioned.

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